Please allow up to 24 hours for a response from a customer service representative or call 1-866-314-8843 for immediate service.
Order issues: Include your internet order number or bank account number.
Errors: Indicate what happened and what displayed on your monitor.
1-866-314-8843 and speak with a representative for further assistance.
Our business hours are:
Monday through Friday from 7:00 am to 9:00 p.m. CST
Saturday from 8:30 a.m. to 12:30 p.m. and 1:00 p.m. to 5:00 p.m. CST.
Sam's Club Checks
P.O. Box 351100
New Braunfels, TX 78135
Note - Fields in bold are required.
Mon - Fri: 7am - 9pm CST
Sat - Sun: 8:30am - 12:30pm; 1pm - 5pm CST
Click the button below the search bar to your left to initiate chat.
Chat availability dependent on operator load.
Check the current status of an order you have already placed.