To place your order the information provided must match what is on file at your financial institution. All orders are subject to verification.
Please have an existing check, not a deposit slip, in front of you for reference to help assure prompt fulfillment of your order. You may reference a temporary check.
Please review all the information you have entered, double-checking it against the information on your existing checks. Missing or inaccurate information could cause a delay in processing your order. We are only able to print checks for banks in the United States.
Phone: Use our Express Self Service System to place a reorder with no changes by calling 866-314-8843. You may also speak with a specialist to place an order, Monday - Friday 7 am - 7 pm CST. Se habla Espaņol.
You will receive an email confirmation at the e-mail provided within 24 hours of placing your order. Click here to check your Order Status. Or you can contact us at 866-314-8843. Please allow 24 hours after submitting your order before checking order status.
I have only received part of my order. When will the rest of my order arrive?
Multiple product items, including Accessories, may ship separately and arrive on different days. If you selected Non-Trackable delivery, it is not uncommon for check packs to become separated in the postal process by a week or more.
We accept all major credit cards (Mastercard, Visa, Discover, and American Express). We can also automatically debit (ACH) your checking account (available for reorders only). Sam's Club Personal Credit cannot be used.
You should receive your order within 10-12 business days from the time your completed order is received. Missing or inaccurate information could cause a delay. In Plant Rush and expedited delivery methods are also available for faster delivery.
The checks I just received have different numbers on them than the checks I previously had. Are they okay to use?
Many bank changes are updated in our system. Please call your bank to verify any changes in their routing and/or account numbers. If your order was printed in error, we will gladly reprint your checks. Please contact us at 866-314-8843, Monday - Friday 7 am - 7 pm CST. Se habla Espaņol.
What should I do if I know there are changes occurring at my bank?
Contact us at 866-314-8843 before submitting your order. A specialist can check to see if we have the changes in our systems. If we do not have these changes, we may ask you to obtain and send additional documentation from your bank with your order. Specialists are available Monday - Friday 7 am - 7 pm CST.
Sam's Club reserves the right to refuse to print or produce any customized features on checks or coordinating products that do not meet our quality guidelines. Customized features may include but are not limited to: artwork or graphics (such as custom logos), text message lines, and other text that may occur within names, titles, slogans, addresses, phone numbers or email addresses.
Due to the wide range of computer monitor color displays, images of checks, labels, and other printed products are representational only. We have made every effort to represent the images as accurately as possible however, the actual color of the product you receive may be different.
What if I want my checks shipped to a different address?
As a matter of protecting your security, we cannot ship check orders to a different address than appears in the personalization. This is one of the ways Sam's Club ensures the security and protection of your personal and financial information.
Ordering from Sam's Club Checks is extremely safe. We take many steps in the ordering process to safeguard your personal information.
Additionally, our checks have special security features including Chemically Sensitive Paper, Padlock Icon, Microprint Signature Line, and Checksafe Backer. These special security features help protect you from fraud, giving you peace of mind.
We use industry-standard Secure Sockets Layer (SSL), an advanced encryption technology. SSL encrypts your personal information, including your credit card number, name, and address, so that it cannot be intercepted during the ordering process.
We offer FOREVER® STAMPS which are the only stamps you can buy right now and use forever, regardless of future price increases. FOREVER® STAMPS always represent the current First-Class Mail® price. Currently the price per stamp is $0.66 or $13.20 for a booklet of 20 stamps.
The stamps you receive are determined by the availability of the designs from the U.S Postal Service. Other design options are not available at this time. Designs are subject to change without notice. We currently offer the U.S. Flag FOREVER® STAMP.
I did not receive all my stamps and/or they were received damaged.
All stamps requested are inserted in the first pack of checks in an order. If you did not receive all the stamps requested, or are damaged and no longer usable, please contact a Sam's Club Checks at 866-314-8843, Monday - Friday 7 am - 7 pm CST. Se habla Espanol.
FraudArmorTM Lite offers personal check buyers Check Fraud Recovery Services, including, check replacement and advancement of funds for losses from the affected checking account, up to $2,500, based upon a fraudulent act that involves a check or checks from an eligible check order. FraudArmor Lite provides a certified Resolution Specialist to guide check buyers through the recovery process. FraudArmor Lite Services are available for up to one year from the date the check order is shipped or until use of the last check in the check order, whichever comes first. For more information, visit www.Fraud-ArmorLITE.com
How did FraudArmor Lite get included in my check order?
Fraud Armor Lite Check Fraud Recovery is included with all personal check orders. Should you be affected by check fraud, as described herein, we encourage you to take full advantage of the service. For more information, visit www.FraudArmorLITE.com.
What's the difference between FraudArmor Lite and FraudArmor?
FraudArmor offers not only the Check Fraud Recovery Services but also contains Identity Fraud Recovery Services which include: Lost Document and Lost Wallet Assistance; optional Internet Monitoring Services with activation; and the advancement of funds for losses from your checking account of up to $25,000 (that will later be credited back to FraudArmor by the Financial Institution), based upon a fraudulent act that involves a check or checks from an eligible check order or any other type of identity theft. FraudArmor assists in the management of an identity theft recovery process and assists with replacing critical documents that are lost, stolen, or destroyed (e.g. professional licenses, passports, birth certificates). In addition, FraudArmor provides an optional proactive Internet Monitoring with activation for up to 13 personal or business credentials to detect potential fraud occurring on high-risk internet sites such as black market, secret chat rooms, and underground forum sites. FraudArmor can also be used for Business/Commercial checks whereas FraudArmor Lite will not support those products.
FraudArmor offers its customers Fully Managed Identity Fraud Recovery services which include: Lost Document and Lost Wallet Assistance; optional Internet Monitoring Services with activation; check replacement; and may advancement of funds for losses from your checking account, up to $25,000 (that will later be credited back to FraudArmor by the Financial Institution), based upon a fraudulent act that involves a check or checks from an eligible check order or any other type of identity theft. FraudArmor provides a certified Resolution Specialist to guide you in the management of the identity theft recovery process and assist with replacing critical documents that are lost, stolen, or destroyed (e.g. professional licenses, passports, birth certificates). In addition, FraudArmor provides an optional proactive Internet Monitoring with activation for up to 13 personal or business credentials to detect potential fraud occurring on high-risk internet sites such as black market, secret chat rooms, and underground forum sites. FraudArmor service is available for up to one year from the date your check order is shipped or until your use of the last check in your check order, whichever comes first.
Fully managed means that in addition to advising customers on the best procedures to help prevent fraud or to respond to a fraud event, a Resolution Specialist can also act on behalf of customers by obtaining an executed limited power of attorney form.
If you suspect you are the victim of identity fraud, you will be assigned to a professional Resolution Specialist. Your Resolution Specialist will:
Securely deliver, via overnight mail or electronically, the required documentation to begin the Fully Managed Recovery process.
Work under the authority of your Limited Power of Attorney to deal directly with the Financial Institution and/or 3 credit bureaus.
Perform research and fraud remediation on your behalf, as needed, until the fraud has been resolved.
Provide 12 months of regular follow-up and one-bureau credit monitoring once the recovery case is completed/closed.
Follow these steps to report suspected fraud using FraudArmor Lite or FraudArmor.
Step 1: Call 1-866-923-0452, 24 hours a day, 7 days a week to speak with a FraudArmor representative. A Resolution Specialist will be assigned to you and will be available Monday through Friday, 8:00 am to 8:00 pm Eastern Time.
Step 2: Your Resolution Specialist will provide and help you complete the paperwork needed to begin your fraud remediation